Shipments and returns

Your pack shipment

Package shipment

As a general rule, packages are shipped within 48 business hours after receipt of payment, you can choose from several options of companies to send your package. Whichever shipping method you choose, we will provide you with a guide so you can track your order online.

Shipping costs include handling and packaging costs, as well as delivery costs (in case the company does not have a pick-up service). Handling fees have a fixed price, while transport fees may vary according to the weight and total dimension of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage to your package after shipping, but we do our best to protect all fragile items.

The boxes are large and your items will be well protected.

In case you select to insure your shipment, it is subject to the shipping policies of each carrier, therefore, the customer will fully accept these policies when insuring their shipments.